Posts Tagged ‘software-as-a-service’

Outsourcing, Open Source and Monitoring - an Outlook for 2011

Thursday, December 16th, 2010

The year 2010 has been one of slow recovery and rebuilding following the economic meltdown, a year in which investment into infrastructure and upgrades was slow and many companies focused on weathering the storm and tightening budgets to reduce excess spending.

outsourcing-trends-2011

However, the year has ended on a positive note as companies have reached the bottom of the curve and are beginning to take a definite upturn in terms of both business and infrastructure spend.

During the downturn, outsourcing became a particularly attractive option for many businesses as it enabled access to specialised skills and expertise at a fraction of the cost of keeping these resources in-house. As we move into a more stable economy, this trend will not change, however, as organisations are still wary of hiring internal resources, due to ongoing financial constraints.

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Gartner: 22 Percent Growth in Global SaaS Earnings in 2009

Monday, October 26th, 2009

The latest forecasts of Gartner, the world’s leading information technology market research and advisory company, show that the market for software-as-a-service (SaaS) is expected to reach $8 billion in 2009, which is a 22% increase from 2008 revenue of $6.6 billion. Besides, the market will be consistently growing through 2013 with the worldwide SaaS revenue reaching the figure of $16 billion for the enterprise application market.

“The adoption of SaaS continues to grow and evolve within the enterprise application markets as tighter capital budgets in the current economic environment demand leaner alternatives, popularity increases, and interest for platform as a service and cloud computing grows,” said Gartner representatives.

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Global CRM Market: 5 Years of Consecutive Growth

Wednesday, August 12th, 2009

Provided by Gartner, the world’s largest technology business research authority, the new research has shown that the worldwide customer relationship management (CRM) market experienced growth during last year (2008).

Those interested in IT outsourcing might find curious the figures which Gartner came up with. The researchers found that the global CRM market achieved revenues of $9.15 billion in 2008. According to statistics, this figure shows a 12.5% increase on the $8.13 billion revenue reported in the previous year.

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