Posts Tagged ‘service provider’

4 Notable Software Outsourcing Trends in 2012

Friday, January 13th, 2012

outsourcing trends 2012Nobody can tell more about the market than the representatives of a given industry. Below we provide the summary on the trends in software outsourcing customers’ behavior that we find important to share with you:

1. The quality of outsourcing services, as well as it’s perception by the clients, has improved greatly. This is true not only for Ukraine, but for all major destinations. Outsourcing companies move from selling man-hours to offering industry expertise. Software outsourcing cleints are interested that their teams are not just technically savvy, but also are capable to establish proper processes that help manage quality on all stages of software development lifecycle. Actually it’s not surprising - experience is the key to better quality, and the more complicated outsourcing projects are, the better quality outsourcing providers offer. (more…)

The Cloud: A Threat to Incumbents, Opportunity for Startups

Monday, October 25th, 2010

cloud-computingLegacy enterprise software, like well-known CRM and ERP applications, are moving to the cloud, but new kinds of applications will need to be developed to take full advantage of these computing services, said Amazon’s Web Services chief.

Such a potential shift to new applications poses a threat to vendors of legacy software, said experts speaking during a panel at TechNW on Monday.

Companies like Oracle, SAP and CA are certifying their software to run on cloud services like Amazon’s, said Werner Vogels, CTO of Amazon Web Services. “That doesn’t give you immediately all the benefits like scale and elasticity,” he said. “For that, new apps have to be developed.”

That shift opens doors for new companies to develop services that take full advantage of the cloud but also threatens existing vendors. Vogels said that telecom service offers a good example. For instance, “no one buys their own PBX anymore,” he said. Instead, companies are using cloud-based voice services from providers like Twilio, which uses Amazon.

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Top5 questions when choosing an outsourcing vendor

Thursday, June 25th, 2009

When customers select an outsourcing partner, they don’t do it blindly but rather make a carefully weighed decision basing on some conclusions. These conclusions are usually made after a vendor answers certain questions. So, here is the list of things companies usually what to know when seeking an outsourcing partner (may be interesting and useful for both parties):

1. Does the service provider have experience in similar projects? Positive and negative experiences are equally useful for making a decision. To learn this customer needs to share relevant information with other organizations.

2. Does the vendor use the quality management system? Since customers are worried about the quality of the end product, this is one of the most important questions for them. The customer might need to give the vendor a personal visit in order to inspect the company.

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