Posts Tagged ‘Outsourcing’

11 Outsourcing Resolutions You Should Make in 2011

Thursday, January 20th, 2011

The end of the year is a time for assessment, and that goes for outsourcing, too. While it’s easy to point fingers at IT service providers for problems that have arisen over the past twelve months, customers play a significant role in the success or failure of any outsourcing deal.

gears

As the dawn of 2011 approaches, we offer eleven resolutions for the striving outsourcing customer, sure to set things on a better course in the new year, whether your deal is in the ditch or just a little disappointing.

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2011 European IT Outsourcing Predictions and Expectations

Wednesday, January 5th, 2011

european-it-outsourcing-predictions-and-expectations Based on results of the European IT Outsourcing (ITO) research 2010, IT Sourcing Europe makes some forecasts as to further development of the European ITO market in 2011.

Judging from the perspective of ITO services buyers, the following trends and changes are anticipated in 2011:

1. An increased demand for outsourced IT services from the public sector.

In 1Q 2010, public sector contracts awarded across EMEA stood at over €9 billion and are expected to increase in 2011. In the UK alone, public sector gained a 75% share in the nation’s outsourcing spending, which accounted for 86% of EMEA public sector expenditure in 2010. It is expected that the demand to explore and utilize outsourcing opportunities in Europe will increase due to recent turmoil in such countries as Ireland and Greece as well as economic uncertainties in other EU member states. Governments of economically slow achieving countries will most likely help promote outsourcing as an effective cost arbitrage and quality maintenance tool and will definitely adopt outsourcing on different IT and non-IT related projects.

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11 Outsourcing Trends to Watch in 2011

Wednesday, December 29th, 2010

Outsourcing activity is expected to creep back in 2011, but things are hardly getting back to normal in the IT services space. The new year will be marked largely by upheaval - smaller contracts, cloud-related chaos, increased offshoring and decreased quality, for a start.

software-outsourcing-trends-2011

Read on for more. It’s not all bad, we promise.

1. Progressive Outsourcing

The year will be marked by the inking of smaller IT services deals, many of them by first-time buyers who sat on the sidelines in 2010, say industry watchers. Providers, happy to have a foothold, will push such customers to expand the scope of their relationships over time — the old “penetrate and radiate” approach. Contract activity will “creep back throughout 2011, as the recover stutters and buyers pull the trigger on sourcing activity,” says Phil Fersht, founder of outsourcing analyst firm HfS Research.

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Cloud, Outsourcing and Open Data among Trends in 2011, Says IDC

Tuesday, December 21st, 2010

trend1It’s the last month of the year, and that means the crystal ball gazing is kicking into high gear. IDC Canada has published its list of the top 10 predictions for information and communications technologies in 2011.

As Vito Mabrucco, senior vice president of worldwide consulting and managing director of IDC Canada, noted at the beginning of his recent presentation to media and analysts, the predictions are not forecasts or detailed market analysis, but they are based on data collected by IDC.

Perhaps not unexpected in the predictions is the mention of cloud computing, the outsourcing market and the increasing amount of data being created by businesses and consumers alike (a challenge everyone will likely have to deal with for the foreseeable future).

“We are seeing growth in the economy in 2010 and 2011 really across the board worldwide,” Mabrucco said. Even as the world returns to growth, there will be a deceleration of that growth in 2011, which he noted is unusual when compared to historical data. Typically, there would be steady growth in the year if compared to historical data, he said.

The good news is the ICT market in Canada is on its way to a full recovery by the end of 2012, he said. Technology is becoming the answer to creating great companies, and so businesses in Canada are turning to technology to help them succeed, he said.

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Outsourcing, Open Source and Monitoring - an Outlook for 2011

Thursday, December 16th, 2010

The year 2010 has been one of slow recovery and rebuilding following the economic meltdown, a year in which investment into infrastructure and upgrades was slow and many companies focused on weathering the storm and tightening budgets to reduce excess spending.

outsourcing-trends-2011

However, the year has ended on a positive note as companies have reached the bottom of the curve and are beginning to take a definite upturn in terms of both business and infrastructure spend.

During the downturn, outsourcing became a particularly attractive option for many businesses as it enabled access to specialised skills and expertise at a fraction of the cost of keeping these resources in-house. As we move into a more stable economy, this trend will not change, however, as organisations are still wary of hiring internal resources, due to ongoing financial constraints.

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