A survey has found high levels of satisfaction with third-party IT providers.
IT is still saddled with the role of cost-cutter in the business, a new report on outsourcing has found. A poll of senior business executives reveals that most Irish firms are achieving cost savings of between 25 and 39pc by farming out parts of their IT to external providers.
The report by the consulting and outsourcing firm Version 1 also identified other benefits of outsourcing, such as improved responsiveness and reliability of service, access to expert skills and the ability to take advantage of industry best practice.
Irish organisations have mostly increased their levels of outsourcing in the last 18 months and the findings suggest that trend is set to continue at least until the end of next year. The recession has inevitably led to restructuring, with many organisations looking for ways to strip out costs.
In the current economic climate, CIOs and CFOs need at least to be able to answer the question “why not outsource IT?”, according to Brendan McGettrick, enterprise director with Version 1 and co-author of the report.