Posts Tagged ‘outsourcing provider’

Biggest Mistakes Made in Outsourcing Deals

Monday, April 26th, 2010

Both the client and the vendor tend to make a lot of serious mistakes in outsourcing deals, especially when trying to cut costs. In this article we are going to have a look at how lack of innovation and productivity gains, as well as culture conflicts, can bang up an outsourcing contract. Many of the eloquent signs have more to do with the customer’s organization than the outsourcing services vendor.

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Software Outsourcing: Optimizing the Approach

Friday, March 12th, 2010

Providing outsourcing of IT services for more then a decade, Softheme, a Ukrainian software outsourcing company, gathered an extensive knowledge base on various aspects of the business. Analyzing our past experience we identified the approach which works best for our company and though it might be useful to share this approach with the community.

To learn more about how we optimize the approach to software outsourcing, please view the presentation below:

Outsourcing Contract End Date: the Best Time for Negotiation+

Wednesday, September 23rd, 2009

As our experience at Softheme and the practice of other industry specialists shows, the best time for customers to bargain with an outsourcing service provider for better contract terms – service quality or prices – is the contract end days. Not many customers know about this hint, but those who take advantage of this option not always do everything right.  That’s why we would like to offer the six proven practices how to turn the last days of your deal to advantage.

First of all, let’s clarify why the contract end days are so beneficial for a customer. It’s simple and true. As the contract due date becomes closer, the client gets more power over the deal and the service provider since there is no threat of contract termination fees or other penalties and the customers can easily consider services of alternative outsourcing vendors or try to negotiate new terms beneficial for them.

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