Posts Tagged ‘outsourcing market’
Tuesday, December 21st, 2010
It’s the last month of the year, and that means the crystal ball gazing is kicking into high gear. IDC Canada has published its list of the top 10 predictions for information and communications technologies in 2011.
As Vito Mabrucco, senior vice president of worldwide consulting and managing director of IDC Canada, noted at the beginning of his recent presentation to media and analysts, the predictions are not forecasts or detailed market analysis, but they are based on data collected by IDC.
Perhaps not unexpected in the predictions is the mention of cloud computing, the outsourcing market and the increasing amount of data being created by businesses and consumers alike (a challenge everyone will likely have to deal with for the foreseeable future).
“We are seeing growth in the economy in 2010 and 2011 really across the board worldwide,” Mabrucco said. Even as the world returns to growth, there will be a deceleration of that growth in 2011, which he noted is unusual when compared to historical data. Typically, there would be steady growth in the year if compared to historical data, he said.
The good news is the ICT market in Canada is on its way to a full recovery by the end of 2012, he said. Technology is becoming the answer to creating great companies, and so businesses in Canada are turning to technology to help them succeed, he said.
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Tags: Cloud computing, information technologies, IT outsourcing, open data, Outsourcing, outsourcing market, Smartphones, Software outsourcing, tablet PC, tablets Posted in Cloud computing, Outsourcing | No Comments »
Tuesday, November 30th, 2010
Tags: Agile, agile development, Agile software development, android, Application development, Cloud computing, development process, e-commerce, iPhone, IT outsourcing, mobile software, outsource, Outsourcing, outsourcing industry, outsourcing market, private cloud computing, Software development, telecom Posted in Application development, Cloud computing, IT services, Industry news, Outsourcing, SaaS, Software development, iPhone | 5 Comments »
Tuesday, November 23rd, 2010
The coming year will bring changes and growth in CRM outsourcing as several new industries begin to see it as a vital part of their operations and the best way to meet the challenges that their sector faces. And as new industries awaken to the benefits of CRM outsourcing, new communications tools will also be prominent feature in 2011. Social media will become a mainstream, albeit niche, communications channel for managing the customer relationship.

New industries open up
The promise of new industries beginning to take on third-party contact centers is an appealing one for suppliers, but which industries will make the jump to outsourcing their CRM and why?
We believe it will be government, healthcare and utilities that will make the greatest moves towards CRM outsourcing in 2011 and that primarily cost-cutting will be at the heart of this move.
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Tags: business model, contact centers, CRM, CRM outsourcing, crm strategy, healthcare organisations, Outsourcing, outsourcing market, social networking Posted in Blog, CRM, IT services, Industry news, Nearshore, News, Offshore, Outsourcing | 2 Comments »
Friday, October 15th, 2010
Tags: central and eastern european, Industry news, IT outsourcing, Offshore, offshore outsourcing, offshoring, outsource location, Outsourcing, outsourcing company, outsourcing location, outsourcing market, softheme, Software outsourcing, technology, Ukraine Posted in News, Offshore, Outsourcing, Ukraine | No Comments »
Tuesday, September 22nd, 2009
Tags: .NET, COBOL, cost reduction, Delphi, Industry news, Java, Outsourcing, outsourcing market, outsourcing service provider, php Posted in Industry news, Outsourcing | No Comments »
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