Judging from the perspective of ITO services buyers and services providers, the following trends and changes are anticipated in 2011.
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Posts Tagged ‘Offshore’European IT Outsourcing Predictions and ExpectationsThursday, February 3rd, 2011Judging from the perspective of ITO services buyers and services providers, the following trends and changes are anticipated in 2011. 11 Outsourcing Trends to Watch in 2011Wednesday, December 29th, 2010Outsourcing activity is expected to creep back in 2011, but things are hardly getting back to normal in the IT services space. The new year will be marked largely by upheaval - smaller contracts, cloud-related chaos, increased offshoring and decreased quality, for a start. Read on for more. It’s not all bad, we promise. 1. Progressive Outsourcing The year will be marked by the inking of smaller IT services deals, many of them by first-time buyers who sat on the sidelines in 2010, say industry watchers. Providers, happy to have a foothold, will push such customers to expand the scope of their relationships over time — the old “penetrate and radiate” approach. Contract activity will “creep back throughout 2011, as the recover stutters and buyers pull the trigger on sourcing activity,” says Phil Fersht, founder of outsourcing analyst firm HfS Research. Software Outsourcing: Why, When, WhatMonday, November 15th, 2010This presentation is an overview of the outsourcing, focusing on the question of why, when, and what to outsource. Software Outsourcing: Why, When, What
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6 rules for better communication in virtual teamsTuesday, October 19th, 2010As IT people, we know firsthand how critical technology is to managing virtual teams. And in today’s workforce, virtual teams and contractors are a norm. But here’s the rub: We often forget one of our invisible tools — communication. When you and your team don’t share the same physical space, you need to be even more effective at communicating. Having run my company virtually for several years, I have learned several key things that can be applied to any project. Ukraine Ranks 11 in the List of TOP20 Outsourcing LocationsFriday, October 15th, 2010
Similar result are shown in the catalogue of IT outsourcing providers from Central and Eastern Europe (the project of Central and Eastern European Outsourcing Association). This year more than 150 companies participated in the annual survey and analysis of the global ITO-BPO industry. The companies were asked to share detailed information through an online survey which contained over 200 data inputs and qualitative parameters. The GS 100 model for analysis includes such criteria as management excellence, customer maturity, global delivery maturity, and breadth of services portfolio. |
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