Posts Tagged ‘management’

Is SaaS Office Safe?

Wednesday, February 16th, 2011

Is software as a service (SaaS) office safe? We get this question a lot and the SaaS office most often asked about is Google Apps for Business and Microsoft Office 365. This security concern reflects in our research numbers: Fewer than 18% of organizations are planning to deploy SaaS office but nearly twice as many companies are evaluating.

saas

So, is SaaS office safe? There is no clear yes or no answer; the answer depends on relative risk versus in-house operations. Really, the right question to ask is, “Does SaaS office put me at greater risk and if so, can I justify this increased risk?”

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Posted in IT services, Organization, Process, SaaS | 1 Comment »

Top5 questions when choosing an outsourcing vendor

Thursday, June 25th, 2009

When customers select an outsourcing partner, they don’t do it blindly but rather make a carefully weighed decision basing on some conclusions. These conclusions are usually made after a vendor answers certain questions. So, here is the list of things companies usually what to know when seeking an outsourcing partner (may be interesting and useful for both parties):

1. Does the service provider have experience in similar projects? Positive and negative experiences are equally useful for making a decision. To learn this customer needs to share relevant information with other organizations.

2. Does the vendor use the quality management system? Since customers are worried about the quality of the end product, this is one of the most important questions for them. The customer might need to give the vendor a personal visit in order to inspect the company.

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Posted in Outsourcing | No Comments »
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