Recently, Softheme Director Irina Tsulaia acted as a spokesperson and expert from our company for the latest issue of Your Number magazine published by Kyivstar, one of Ukraine’s largest mobile operators. Mrs. Tsulaia answered several questions about IT outsourcing, its popularity in Ukraine and affordability to small and mid-size business. Please, see the questions and answers below.
Y.N.: What is the level of success of employing IT outsourcing services in Ukraine?
I.T.: Softheme as a service provider in the sphere of software development outsourcing, testing and system integration is mainly focused on North American and European IT markets. This is connected with more mature business culture formed in these regions as well as availability of worked out approach in matters of business idea statement, investment receipt, project requirements documentation, project management, creation of structure necessary for taking a project to market, etc. Accurate approach to financial and legal sides of matter plays a no less important role. At the same time, in 2008 we began to recognize a rising interest of Ukrainian companies towards IT outsourcing. Thus, in 2008 we successfully collaborated with a number of Ukrainian enterprises – representatives of foreign companies in Ukraine – providing solutions relevant for their businesses and enabling them to essentially streamline departments’ operations. Those were such customers as Siemens, Samsung, Kuehne & Nagel, British American Tobacco, Business Standard Bank, etc. Unfortunately, due to financial crisis business activity temporarily decreased but we expect a rising interest in the services of IT outsourcing companies by the end of 2009.
