In most English-speaking countries, it is normal and necessary to make “small talk” in certain situations. Small talk is a casual form of conversation that “breaks the ice” or fills an awkward silence between people. The ability to make ‘small talk’ is highly valued. In fact, many English students agree that making effective small talk is much more important than knowing correct grammar structures – and rightly so! Small talk gets friendship started and ‘breaks the ice’ before important business meetings and other events.
Training: Making Small Talk
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