As our experience at Softheme and the practice of other industry specialists shows, the best time for customers to bargain with an outsourcing service provider for better contract terms – service quality or prices – is the contract end days. Not many customers know about this hint, but those who take advantage of this option not always do everything right. That’s why we would like to offer the six proven practices how to turn the last days of your deal to advantage.
First of all, let’s clarify why the contract end days are so beneficial for a customer. It’s simple and true. As the contract due date becomes closer, the client gets more power over the deal and the service provider since there is no threat of contract termination fees or other penalties and the customers can easily consider services of alternative outsourcing vendors or try to negotiate new terms beneficial for them.
