Outsourcing is contracting with another company or person to do a particular function. Almost every organization outsources in some way. Typically, the function being outsourced is considered non-core to the business. An insurance company, for example, might outsource its janitorial and landscaping operations to firms that specialize in those types of work since they are not related to insurance or strategic to the business.
This presentation is about future of outsourcing. It contains some new facts about outsourcing progress.
Software Outsourcing. Realities and Perspectives: Brief Overview
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See also: European IT Outsourcing Predictions and Expectations
77% clients of IT outsourcing claim to be overcharged. How to be among the happy 23%?
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