Archive for the ‘IT services’ Category

77% clients of IT outsourcing claim to be overcharged. How to be among the happy 23%?

Monday, May 16th, 2011
IT outsourcing is about trust

IT outsourcing is about trust

Security software developer Lieberman software released an interesting research on IT outsourcing company’s client’s satisfaction. It’s not a secret that the main motive for delegating some part or even all IT tasks to an outsourcer is economy of resources, and especially - opportunities for cost reduction. And the survey showed that a surprising 77% of respondents believe that their outsourcers have made up work to earn extra money.

Only 38% respondents claimed that outsourcers had met the cost-saving projections mapped out in contracts. 27%  said the deals cost “significantly more than planned,” compared to 11% who said outsourcing actually saved more money than their companies expected. But the huge 77% distrust is really surprising.

Why could this happen? (more…)

Where is the Microsoft tablet?

Wednesday, March 9th, 2011

Steve BallmerLess than a year after deploying the original iPad tablet, Apple will make a second iteration available in stores at the end of this week: the sleeker, internally beefier iPad 2. Meanwhile, Google and its original equipment manufacturer partners will be flooding the tablet market this year with Honeycomb devices using the Android 3.0 operating system And Research In Motion will release the BlackBerry PlayBook in the next month or so and even Palm has been resurrected via Hewlett-Packard’s webOS TouchPad, coming this summer.

Who’s missing?

Most federal employees seem to be waiting for Microsoft to release a tablet to compete with Apple and Google. Feds trust Microsoft and they like the interoperability it can offer across the enterprise. In contrast, Apple is not focused on the business enterprise per se, and Android still represents the Wild West of mobile operating systems, a problem (for now) in risk-averse federal IT departments.

(more…)

Google invites Microsoft Office users onto its cloud

Monday, February 28th, 2011

Google released Google Cloud Connect for MS Office users

Google has released its Google Cloud Connect for Microsoft Office users that have yet to discover Google Docs.

Google Cloud Connect allows Microsoft Office users to collaborate, share and synchronise Word, Excel and Powerpoint files. The plugin gives users the ability to upload files to Google’s servers and have a unique URL.

Due to Microsoft’s half-hearted support of Office for Mac, Google’s Cloud Connect plug-in is only available for Windows users. Google said, “Unfortunately due to the lack of support for open APIs on Microsoft Office for Mac, we are unable to make Google Cloud Connect available on Macs at this time. We look forward to when that time comes so we can provide this feature to our Mac customers as well.”

(more…)

Google Cloud Connect Brings MS Office Files to Google’s Cloud

Friday, February 25th, 2011

google-cloudGoogle launched their Cloud Connect product in a limited beta late last year, hoping to take advantage of the high cost of upgrades from Office 2007 to Office 2010. After all, Office 2007 was pretty good and who needs all those Microsoft collaboration features if they’re built into Google Docs, right?

Of course, if you’re an avid Office user, then you know that Office 2010 is absolutely worth the upgrade, especially when combined with their hosted or on-premise collaboration solutions. However, if you just create documents or bang away on spreadsheets or live for DBP (Death by PowerPoint), then all the nifty doodads in Office 2010 don’t mean much. For these users, Google is happy to help them automatically load standard Office documents into Google’s cloud and enable collaboration via Google Docs. On Thursday, Google announced that this feature was available in all Google Apps domains, giving legions of Office-using, fence-sitting, Google Apps-dabbling users Nicorette for their desktop applications.

(more…)

Five Cloud Security Trends

Thursday, February 24th, 2011

What do CSOs and other IT security experts expect to be top-of-mind cloud security issues in 2011? Here are five things to watch for in the coming year:

cloud-computing

1. Smart phone data slinging. More users will be accessing large amounts of data on the devices of their choice, says Randy Barr, CSO at Qualys Inc. and member of the Cloud Security Alliance (CSA). “This comes with a lot of unaddressed security issues,” Barr says. “We can expect new solutions to address mobile devices, but could see a large data breach to expose the issue of mobile security before we see a solution.” Among the possible scenarios, Barr says, are insecure cloud-based backup and highly confidential data on mobile devices.”There are some interesting inter-dependencies when using multiple cloud services on mobile devices, with possibly different security models and assumptions,” he says. A hacked cloud provider could provide mass access to confidential mobile device data when mobile users are using cloud-based mobile device support, he says. In addition, loss or theft of mobile device could provide root-level access to cloud services and data. Mobile apps are often providing direct and automated access to cloud services and data, he says. If an admin-level person’s mobile device is stolen, this could be a major threat to highly confidential data or even cloud services administered by such a person from an insecure mobile device.

(more…)

SWIT Investor Day