Archive for April, 2010

Biggest Mistakes Made in Outsourcing Deals

Monday, April 26th, 2010

Both the client and the vendor tend to make a lot of serious mistakes in outsourcing deals, especially when trying to cut costs. In this article we are going to have a look at how lack of innovation and productivity gains, as well as culture conflicts, can bang up an outsourcing contract. Many of the eloquent signs have more to do with the customer’s organization than the outsourcing services vendor.

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Three Steps to a Successful CRM Strategy

Thursday, April 15th, 2010

Creating an effective customer relationship management (CRM) strategy is different for each company. Yet, there are three key steps which we would suggest to take into account and which can be applied to building any CRM strategy. These three steps to a successful CRM strategy are:

  • setting the direction
  • reviewing the current situation
  • creating a plan

Building a CRM Strategy

A CRM strategy which is developed in isolation is ineffective. It should function in linkage with the overall corporate strategy, and should base on existing sales or marketing strategies. Following the below three steps will ensure that your CRM strategy will succeed.

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Offshore Dedicated Centers: popular trend in outsourcing

Tuesday, April 13th, 2010

Check out this new presentation which gives more insight into setting up an offshore dedicated center. It describes the main features of an offshore software development center, its benefits and flip sides, core setup steps, budget components, operational models, and many more.

Squidoo: Put a Lens on Your Idea

Friday, April 9th, 2010

Internet offers more and more interesting tools for various users’ needs each day. One of such tools is Squidoo.

Squidoo is a unique publishing platform and community that makes it easy for you to create the so-called “lenses” online. The latter are pages, kind of like signposts or overview articles. You gather everything you know about your topic of interest in such lens and snap it all into focus by publishing it online. Like the lens of a camera, your page is your perspective on something important for you. It is a really great tool for sharing your knowledge, promoting your ideas, and bringing it all to the wide public. After all, Squidoo is totally SEO-friendly.

Squidoo

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Guide To Ukraine: helpful information for foreign visitors

Thursday, April 8th, 2010

Either you come to Ukraine on business or vacation, this presentation will be equally helpful. It provides insight on such important aspects of Ukraine and its capital, Kiev, as political and banking systems, IT outsourcing, education, public holidays, visas and foreign embassies, public transportation, places where to stay (hotels) and to eat (restaurants), places where to go sightseeing, and other useful information.

SWIT Investor Day