Archive for August, 2009

Official Public Holidays in Ukraine

Friday, August 21st, 2009

Below are the lists of official public holidays in Ukraine for 2009 and 2010:

2009:
January 1 – New Year
January 7 – Christmas
March 8 – International Women’s Day
April 19 – Orthodox Easter
May 1-2 – International Labor Days
May 9 – Victory Day
June 8 – Orthodox Pentecost
June 28 – Constitution Day
August 24 – Ukrainian Independence Day

(more…)

Global CRM Market: 5 Years of Consecutive Growth

Wednesday, August 12th, 2009

Provided by Gartner, the world’s largest technology business research authority, the new research has shown that the worldwide customer relationship management (CRM) market experienced growth during last year (2008).

Those interested in IT outsourcing might find curious the figures which Gartner came up with. The researchers found that the global CRM market achieved revenues of $9.15 billion in 2008. According to statistics, this figure shows a 12.5% increase on the $8.13 billion revenue reported in the previous year.

(more…)

Offshore Software Project Management for Customers

Tuesday, August 11th, 2009

The success of an IT outsourcing project depends not only on an offshore provider who develops the project but also on how the project is managed remotely by the client. With a little input from their end customers shouldn’t expect for a project to be successful in the long run. The reason for this is simple: a client knows his business requirements and processes better than the vendor does. Outsourcing companies often work in a different part of the world and what they really can do is only develop a software solution or provide required IT services basing on the input provided by the customer.

Usually for large projects customers engage a dedicated IT project manager whose goal is to interact with the offshore development team acting as a virtual bridge between the client’s business and the offshore programmers. If a project is done without a dedicated IT project manager, a company may consider some simple tips on how to manage a development project quite successfully. They are listed below.

(more…)