Archive for May, 2009

How We Assist in Your Product’s Improvement

Wednesday, May 27th, 2009

It is a matter of fact that bugs cost a lot of money to companies developing different kinds of software products. We at Softheme help these businesses to save their budgets spent on bugs fixing. By virtue of our independent testing service, we assist companies in their product scalability and performance improvement.

Softheme is characterized by providing a flexible, adaptable, speedy, simple and yet thorough approach to testing. Maintaining a partnership spirit with our customers, we develop a roadmap in achieving well-defined goals in regards to test standardization, application quality, business risk, project cost, and time-to-market.

By providing Independent Testing service, i.e. carrying out testing of the code that has been created by another vendor, Softheme makes it possible to improve the effectiveness of software testing as well as incorporate all testing elements into a comprehensive and dedicated quality assurance program. The key benefits of independent testing are:

  • The tester can see what has been built rather than the developer thought has been built;
  • The tester makes no assumptions regarding quality;
  • The tester is unbiased.

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Softheme Director answers questions of Your Number magazine

Wednesday, May 20th, 2009

Recently, Softheme Director Irina Tsulaia acted as a spokesperson and expert from our company for the latest issue of Your Number magazine published by Kyivstar, one of Ukraine’s largest mobile operators. Mrs. Tsulaia answered several questions about IT outsourcing, its popularity in Ukraine and affordability to small and mid-size business. Please, see the questions and answers below.

Y.N.: What is the level of success of employing IT outsourcing services in Ukraine?

I.T.: Softheme as a service provider in the sphere of software development outsourcing, testing and system integration is mainly focused on North American and European IT markets. This is connected with more mature business culture formed in these regions as well as availability of worked out approach in matters of business idea statement, investment receipt, project requirements documentation, project management, creation of structure necessary for taking a project to market, etc. Accurate approach to financial and legal sides of matter plays a no less important role. At the same time, in 2008 we began to recognize a rising interest of Ukrainian companies towards IT outsourcing. Thus, in 2008 we successfully collaborated with a number of Ukrainian enterprises – representatives of foreign companies in Ukraine – providing solutions relevant for their businesses and enabling them to essentially streamline departments’ operations. Those were such customers as Siemens, Samsung, Kuehne & Nagel, British American Tobacco, Business Standard Bank, etc. Unfortunately, due to financial crisis business activity temporarily decreased but we expect a rising interest in the services of IT outsourcing companies by the end of 2009.

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Softheme Approach to Testing Web Projects

Wednesday, May 20th, 2009

Softheme approach to testing web projects contains the following steps:

1. Analyze project business requirements and functional specifications that will be used as a reference and basis;
2. Get familiar with the application that is planned to be tested (if available);
3. Create Vision document that describes approach to testing, identifies project schedule, tools, deliverables, team profile;
4. Estimate Level of Efforts, come up with costs;
5. Approve Vision and LOE;
6. Identify testing approach:

Softheme Test Specialists

Monday, May 18th, 2009

We thought that when discussing our testing approach it would be unfair if we said nothing about the test specialists at Softheme without whom our success in software testing services would be impossible.

Our test specialists are comprehensively trained as their level should correspond to a level of complexity of the projects tested. At Softheme we implement a training period (11 – 12 months) during which a test specialist studies approaches and standards required to properly and effectively test projects.

During the first three months a test specialist tests modules which functionality is intuitively clear using existing sets of test cases. On this stage a test specialist learns formats of Test Cases and how to report defects.

After that, during the following three months, a test specialist starts creating Test Cases for UI and easy to understand sections of business logic.

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Testing Approach: Incident Management

Thursday, May 14th, 2009

Restoring a normal service operation and minimizing impact on business operations is the work of incident management. The process of incident management ensures that incidents (actual result is different from the expected result) are tracked. The task of test engineers involved in the project is to record and classify the incidents for further investigation.

Incidents are raised on incident reports which have the following objectives:

  • To provide developers feedback on the problem to enable identification, isolation and correction as necessary.
  • To provide test leader with a means of tracking the quality of the system under test and the progress of testing (number of incidents, their status).
  • To provide ideas for test process improvement.

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